News, Tips & Insights

Say goodbye to hours wasted on PowerPoint slides

Have you ever found yourself staring at a blank PowerPoint slide? Trying to figure out how to turn a pile of notes into something that looks half decent?

Maybe you’ve got a …

Role-based Emails are a Bad Idea

Email deliverability is of critical importance because you get to ensure that you send your emails to their intended audience. Deliverability can be affected by a number of …

How-to Fix Pop-up Notifications From Chrome

We hate those little popup notifications in Windows, the ones down by the clock telling you that ‘Your Computer is infected…’ always with a kind of vague or …

How-to Show Headers in Gmail

Here is a quick video on how to view the headers in a Gmail message.

This is useful for troubleshooting the source and destination of emails, and determining if it is legit or a …

How-to Use Screenconnect by JP Technical

Connectwise Control (formerly Screenconnect) is compatible with Windows, macOS, ChromeOS, and Linux operating systems, mobile devices running iOS/iPadOS/Android, and nearly every …

How-to Reset Your Temporary Password in JumpCloud

Here’s a quick video on how to reset your password with JumpCloud.

1. First go to console.jumpcloud.com and then log in as the newly created user.
2. Now that we’ve logged …

HIPAA: Sharing Usernames & Passwords

TLDR; Every person needs their own username and password. It violates HIPAA and all basic security standards to share accounts and passwords.

A common request we get is for a …