News, Tips & Insights

90% of businesses are now using generative AI

Have you ever wondered what the workplace of the near future looks like?

Surprise. It’s already here. And it’s powered by Generative AI.

You’ve probably heard the term thrown …

Say goodbye to hours wasted on PowerPoint slides

Have you ever found yourself staring at a blank PowerPoint slide? Trying to figure out how to turn a pile of notes into something that looks half decent?

Maybe you’ve got a …

Role-based Emails are a Bad Idea

Email deliverability is of critical importance because you get to ensure that you send your emails to their intended audience. Deliverability can be affected by a number of …

How-to Fix Pop-up Notifications From Chrome

We hate those little popup notifications in Windows, the ones down by the clock telling you that ‘Your Computer is infected…’ always with a kind of vague or …

How-to Show Headers in Gmail

Here is a quick video on how to view the headers in a Gmail message.

This is useful for troubleshooting the source and destination of emails, and determining if it is legit or a …

How-to Use Screenconnect by JP Technical

Connectwise Control (formerly Screenconnect) is compatible with Windows, macOS, ChromeOS, and Linux operating systems, mobile devices running iOS/iPadOS/Android, and nearly every …

How-to Reset Your Temporary Password in JumpCloud

Here’s a quick video on how to reset your password with JumpCloud.

1. First go to console.jumpcloud.com and then log in as the newly created user.
2. Now that we’ve logged …

HIPAA: Sharing Usernames & Passwords

TLDR; Every person needs their own username and password. It violates HIPAA and all basic security standards to share accounts and passwords.

A common request we get is for a …